27 Jan 2022
Researchers from University College London (UCL) want to understand how the increasing use of remote consultations has affected staff and patients in the areas of mental health and cardiology.
Staff, members of the public and patients in London are invited you to take part in a research interview to discuss their experience of remote consultations since the start of the COVID-19 pandemic. Your feedback will help to evaluate the impact of the shift to remote consultations in primary and secondary care in London.
For patients and the public
Researchers want to understand how the increasing use of remote appointments has affected how you use health care services.
We are keen to hear from people who are aged 18 and over, living in the London area and, since the start of the pandemic (March 2020), have had a remote appointment by video or phone call with either a:
- GP practice about a mental health concern
- hospital cardiology department about a heart condition.
You are invited to take part in a research interview to discuss your experiences.
The interview will be by video or telephone call and will last for about 30 minutes and be recorded. The researcher will ask for your thoughts about remote health consultations. For example, how have you found the experience? How could remote consultations be improved? The researcher will not ask you to discuss any specific details regarding your health.
You will receive a £20 gift voucher to thank you for taking part.
If you would like to be involved or have any questions, please email the research team:
arcnt.remote-consultation@ucl.ac.uk
For staff in primary mental health care and cardiology
Researchers want to understand how the increasing use of remote consultations has affected health care staff.
They are keen to hear from from staff practising in the London region who, since the start of the pandemic (March 2020), have participated in the delivery of remote consultations (via video or phone call).
Specifically, you are invited you to take part in a research interview if you have participated in the delivery of a remote consultation within either primary mental health care or a secondary care cardiology service.
The interview (via video or phone call) will last for about 30 minutes and be recorded. The researcher will ask for your thoughts about remote health consultations. For example, how have you found the experience? How could remote consultations be improved? You will receive a £20 gift voucher to thank you for taking part.
If you would like be involved or have any questions, please email the research team:
arcnt.remote-consultation@ucl.ac.uk.
The findings from these interviews will be used to inform decisions about how remote health care appointments are organised in the future.
If you have any questions or would like to discuss further, please email the research team at arcnt.remote-consultation@ucl.ac.uk.
